The Team Behind Agency.in
You are not handing your project to a call center or a rotating cast of freelancers. Here is who actually works on it.
Founder's Story
I have spent 16 years in digital marketing, SEO, and technology-driven business growth, building and scaling multiple ventures along the way. My journey started in 2009 helping businesses grow online through SEO and content. From there I moved into managing websites, e-commerce platforms, and automation across WordPress, HubSpot, Zoho, Shopify, and custom tech stacks, including founding a HubSpot Gold Solutions Partner agency serving clients across the US, Europe, and Australia and New Zealand. Once I saw what AI could actually do for a business, beyond the hype, I shifted focus. Today I work with businesses to integrate AI directly into how they operate, without the complexity or cost of traditional enterprise software. Clients pay for outcomes, not licenses.
Pawan Kumar
Founder, Agency.in
The Team
Pawan Kumar
Founder, CEO
Sets the strategy for every engagement and stays involved through delivery.

Jay Paudyal
AI & Automation Specialist
Builds and configures the AI systems and automations behind each client's workflows.

Nisha Labaniya
Designer
Handles the visual and UX side of every website and product we build.

Ghanshyam Rikhari
Developer
Builds and maintains websites, integrations, and custom software.

Rishi Labaniya
Developer
Builds and maintains websites, integrations, and custom software.

Jaipal
Developer
Builds and maintains websites, integrations, and custom software.

How We Collaborate With You
Most of our team works from India, and most of our clients are in the US, UK, Australia, and New Zealand. We plan for that from day one: overlap hours are set at kickoff, a single point of contact owns your account, and async video and written updates mean progress does not stop just because the working day ends. If you want to know exactly who you would be working with before you commit to anything, ask during your free audit call. See How We Work → /how-we-work/
Want to Know Who You'd Work With?
Ask during your free audit call. Start with a look at your process and tech stack.